selorzenogerio

+1 (403) 934-9090 Saint-Hyacinthe, QC
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help@selorzenogerio.world Professional Training

Privacy Policy

Last Updated: January 15, 2025

Information We Collect

At selorzenogerio, we collect information that helps us provide better financial analysis services to investment professionals. The data we gather falls into several categories, and we want you to understand exactly what we collect and why.

Personal Information: When you register for our services or contact us, we collect basic details like your name, email address, phone number, and professional credentials. We also collect information about your investment firm and role to ensure our content matches your needs.

  • Contact information including name, email, and phone number
  • Professional details such as company name, job title, and industry experience
  • Account credentials and security information
  • Payment information processed through secure third-party processors

Usage Data: We automatically collect information about how you interact with our platform. This includes pages you visit, features you use most often, and how long you spend analyzing different financial reports. This data helps us improve our educational materials and identify which topics are most valuable to our users.

How We Use Your Information

Your information serves specific purposes in helping us deliver relevant financial analysis education. We don't use your data for anything unrelated to our core educational mission.

Primary Uses: We use your information to personalize your learning experience, send you relevant market analysis updates, and provide technical support when you need help with our platform.

  • Delivering personalized financial analysis training based on your experience level
  • Sending weekly market insights and educational newsletters you've subscribed to
  • Processing enrollments in our advanced methodology courses
  • Providing customer support and responding to your questions
  • Improving our educational content based on user engagement patterns
  • Ensuring platform security and preventing unauthorized access

We never sell your personal information to third parties, and we don't use it for advertising purposes outside of our own educational services.

Information Sharing and Disclosure

selorzenogerio operates with a strict policy regarding information sharing. We understand that financial professionals need confidence that their learning activities and professional details remain private.

Limited Sharing: We only share information in very specific circumstances, and we're transparent about when this happens.

Service Providers

We work with carefully selected companies that help us deliver our services, such as payment processors and email delivery systems. These partners can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Canadian law, court order, or government request. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If selorzenogerio is acquired or merged with another company, your information may be transferred as part of that transaction, but the new owner must honor this privacy policy.

Data Security and Protection

Protecting your information is fundamental to our operations. We use industry-standard security measures and regularly update our protection methods as technology evolves.

Technical Safeguards: Our platform uses encryption for data transmission and storage. We maintain secure servers in Canadian facilities and regularly backup your information to prevent data loss.

  • SSL encryption for all data transmission between your browser and our servers
  • Encrypted storage of personal information and account credentials
  • Regular security audits and penetration testing
  • Limited staff access to personal information on a need-to-know basis
  • Secure disposal of information when it's no longer needed

While we implement strong security measures, no system is completely immune to risks. We recommend using strong, unique passwords and keeping your login credentials private.

Your Privacy Rights

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We make it straightforward to exercise these rights.

Access Your Information

You can request a copy of all personal information we have about you. We'll provide this within 30 days of your request, along with details about how we've used this information.

Correct Your Information

If you notice any errors in your personal information, you can update most details directly in your account settings or contact us to make corrections.

Delete Your Information

You can request deletion of your personal information, though we may need to retain some records for legal compliance or to complete transactions you've initiated.

Withdraw Consent

You can withdraw consent for certain uses of your information, such as marketing emails, while continuing to use our core educational services.

Making Requests: To exercise any of these rights, email us at help@selorzenogerio.world with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by Canadian law.

Data Retention and Deletion

We don't keep your information indefinitely. Our retention periods are based on business needs, legal requirements, and the type of information involved.

Retention Periods:

  • Account information: Retained while your account is active, plus 7 years after closure for tax and legal compliance
  • Educational progress data: Kept for 3 years after your last login to allow for account reactivation
  • Communication records: Maintained for 2 years for quality assurance and support purposes
  • Marketing consent records: Stored for 3 years after you withdraw consent to demonstrate compliance

When we delete information, we ensure it's completely removed from our active systems and backups. Some information may persist in system logs for up to 90 days for technical reasons, but it's not accessible or used during this time.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how our platform is used. Most of these are essential for basic functionality, while others help us provide better service.

Types of Cookies:

  • Essential cookies that keep you logged in and remember your preferences
  • Analytics cookies that show us which features are most popular and where users encounter problems
  • Security cookies that help protect against unauthorized access

You can control cookie settings through your browser, though disabling certain cookies may limit some platform features. We don't use cookies for advertising or share cookie data with advertising networks.

Updates to This Policy

We review and update this privacy policy annually or whenever we make significant changes to our data practices. When updates occur, we'll notify active users by email and post the new version on our website.

Changes take effect 30 days after notification, giving you time to review the updates and contact us with questions. If you continue using our services after this period, you accept the updated policy.

Significant Changes: For major changes that affect how we collect or use personal information, we may require explicit consent before the changes take effect.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your information, we're here to help. Our privacy officer reviews all inquiries and responds promptly.

help@selorzenogerio.world +1 (403) 934-9090
6019 Impasse de la Coupe, Saint-Hyacinthe, QC J2T 0B1, Canada